↞ FAQs ↠

Buying apples directly from an orchard is different from buying them at a store. Below are answers to the most common questions our customers ask

Origin & Trust

Where are your apples grown?

Our apples are grown in our family orchards near Manali, Himachal Pradesh, at an altitude of around 6,000 feet in the Kullu Valley.

The high altitude, cool mountain climate, and mineral-rich Himalayan soil allow apples to develop higher natural sugars, balanced sweetness, firm texture, and deeper flavour compared to apples grown in warmer regions.

Are your apples organic?

Yes. Our orchard follows natural and organic farming practices, including:
• Drip irrigation to conserve water
• Solar bio-fermenter producing Jeevamrut (a natural microbial solution that enriches soil health and supports plant nutrition)
• In-house vermicompost made using earthworms to naturally improve soil fertility
• Bio-pest control methods such as pheromone traps, sticky pads, beneficial nematodes and natural tree gumming pastes
• FASAL precision agriculture system with 11 AI-driven sensors that monitor weather and crop conditions to warn of possible pest or fungal risks early
• Natural pollination through beekeeping, supporting biodiversity and improving fruit set

Our orchard is currently undergoing official organic certification under the Government of India’s NPOP program administered by APEDA.

Freshness & Quality

When are your apples harvested?

Our Gala apples are typically harvested in the last week of July, while Royal Delicious apples are harvested later in the season from mid-August onwards.

Unlike supermarket apples that may remain in cold storage for 8–10 months, our apples are harvested during the season and shipped fresh directly from the orchard.

Are your apples waxed?

No. Our apples are not artificially wax coated. Fresh apples naturally produce a thin protective layer called “bloom”, which helps the fruit retain moisture and protects it naturally. This natural wax is completely harmless.

How fresh are the apples when shipped?

Most orders are dispatched within 24 hours of harvest and grading. This allows customers to receive fresh seasonal fruit directly from the orchard, rather than apples that have spent months in storage.

Are apples a healthy snack?

Yes. Apples are widely considered one of the healthiest everyday fruits. They are naturally rich in:
• Dietary fibre (supports digestion)
• Vitamin C (supports immunity)
• Antioxidants (help reduce oxidative stress)
• Polyphenols (plant compounds linked with heart health)

Are apple skins safe to eat?

Yes. Apple skins contain a large portion of the fruit’s fibre and antioxidants. After washing the apple under running water, it is perfectly safe — and beneficial — to eat the apple with its skin.

Why do the apples sometimes look imperfect?

Because they are naturally grown with minimal chemical intervention, apples may occasionally show:
• Minor surface marks from weather or hail
• Slight variation in size or shape
• Differences in colour due to sunlight exposure

These natural variations do not affect taste, nutrition, or quality. In fact, perfectly identical fruit is often the result of heavy chemical use and cosmetic treatments. Nature rarely produces identical apples — and we believe that natural diversity is part of authentic farming.

If your apples are organic, why should they still be washed before eating?

Even naturally grown apples should be washed under running water before eating to remove dust or natural orchard residues. However, apples should not be washed before storage, as excess moisture may reduce shelf life. Unlike chemically treated fruit, washing organic apples simply removes surface dust — it is not required to remove synthetic residues.

Why is there sometimes a white powdery layer on apples?

Occasionally you may notice a light white film on the apple surface. This is usually:
• Natural fruit wax (bloom) produced by the apple itself
• Mineral residue from natural water or soil

Both are completely natural and harmless. A simple rinse under water removes it easily.

Price & Value

Why are orchard apples more expensive than market apples?

Most apples sold in markets:
• Spend months in cold storage
• Pass through multiple middlemen and traders
• Have unknown sourcing and farming practices

Our apples are:
• Freshly harvested during the season
• Shipped directly from our orchard
• Grown with careful natural farming practices
• Fully traceable to the farm

Organic farming is also significantly more expensive, as natural pest control, soil health management, and ecological farming methods require far more labour and care than chemical farming. In traditional supply chains, farmers often receive the smallest share of the final price, while middlemen capture most of the value. By selling directly from the orchard, we ensure better quality for customers and fairer returns for the farmer.

Delivery & Orders

How are the apples packed?

Apples are carefully hand-packed in sturdy eco-friendly corrugated boxes with protective cushioning to prevent bruising during transport.

What sizes of apples will I receive?

Apple sizes vary naturally because no chemical plant growth regulators (PGRs) are used. Just like members of a family, apples from the same tree naturally vary in size. This natural variation does not affect taste, nutrition, or quality.

Do you ship across India?

Yes. We ship to most major cities across India through reliable courier and logistics partners. Delivery usually takes 5–7 days depending on the destination.

What if my order is delayed?

Occasional delays may occur due to weather or unforeseen logistics issues. If this happens, please contact us and we will track your shipment and assist you immediately.

Can I schedule delivery for a specific date?

For large orders or gifting, we try our best to align dispatch with your preferred delivery date. However, since apples are fresh seasonal produce, we prioritise dispatch soon after harvest to maintain freshness.

Do you sell limited quantities?

Yes. Since our apples are grown in limited orchard quantities, availability during the harvest season may be restricted. We recommend placing orders early to secure your share of the harvest.

Corporate & Bulk Orders

Do you supply apples for corporate gifting?

Yes. We offer premium apple gift boxes suitable for:
• Corporate gifting
• Special occasions

Large orders (typically 200–250 boxes or more) should be placed well in advance.

Do you offer discounts for bulk purchases?

Yes. We provide special pricing for bulk purchases, corporate orders, and institutional buyers.

Can apples be customised for gifting?

Yes. We can provide custom-branded boxes and festive packaging, provided orders are placed sufficiently in advance.

How can I place bulk orders?

For bulk purchases (more than four 10-kg boxes), please contact us directly:

📞 9958074127 (WhatsApp)

Customer Assurance

Can I pre-book apples for the harvest season?

Yes. Pre-booking allows us to plan harvest and dispatch more efficiently and ensures you receive apples from the season’s best batches.

Will customers be notified when the harvest begins?

Yes. Customers registered on our website will receive early notifications when the harvest season begins.

What if the number of apples in my box is different?

Apples are packed by weight (5 kg or 10 kg) rather than by count. The number of apples may vary depending on size, but the total weight will always match the box size ordered.

What if some apples arrive damaged?

Despite careful packing, minor transit damage can occasionally occur due to the perishable nature of fresh fruit. Please share an unboxing video within 24 hours of delivery, and we will review the issue and assist you accordingly. Customer satisfaction is extremely important to us.

What Our Customers Say (^_^)

Col. V. C. Katoch

— Greater Noida, UP

I received the apples today and honestly they
were surprisingly good. I’m really not
someone who eats fruits regularly and
apples are usually the very last thing I pick.
But these were genuinely delicious and
very fresh. I didn’t expect them to
taste this good. Thank you for sending
such lovely apples. I’m already thinking
of ordering another box for my
parents as well.

Dr. Pallavi Mishra

— Lucknow, UP

I shared some of the apples with my mother
and she absolutely loved them. When she
heard they were seasonal and would only
be available next year again she was
quite disappointed! She even said she had never
tasted apples like these before and coming
from her that means a lot because
she’s very particular about food and rarely
praises fruit!!

Krishna C.

— Bangalore, Karnataka

My kids are extremely picky when it comes to
food. But when I gave them these apples,
they kept eating them one after another.
They actually said the apples were
sweeter and tastier than the snacks they
usually ask for! We really enjoyed them and
I’ll definitely be ordering another box soon.

Dr. Yella Shekhar

— Mumbai, Maharashtra

Sir I actually ordered these apples mainly
because I saw that the orchard is run by an
army family. There is a certain level of
trust that comes with that, so I felt
confident giving them a try. My children are
quite sensitive to pesticides and chemicals, so we’re
usually very careful about where we buy
fruits and vegetables from. Thank you for
sending such wonderful apples. We truly enjoyed them.

Col. Shanjit Singh Bhullar

— Chandigarh, Punjab

Divya, honestly the main reason I ordered these
apples was because of you. Your reputation
from your army days itself was enough
for me to feel that whatever work you
start will be done properly and with
honesty not just for show. And I must say,
the apples really proved that right. The
moment we opened the box and had the first bite, we could
immediately feel that these were very
different from the usual market apples we
buy. Much sweeter, crisp and fresh. Really hats off to you for
taking up farming and doing it with the same
sincerity you carried during your service.
Thank you for sending such lovely apples.

Akshara Attri

— Gurgaon, Haryana

My father is 82 and this was actually the first
time he tried a gala apple. When he
took the first bite, could literally see the
glee in his eyes… He smiled like a little
kid. Since that day he keeps praising
them and now asks for one almost every
day as his evening snack. I honestly
didn’t expect him to like them this much.
Thank you for sending such wonderful apples.
It really made his day ❤️

Sameer Pathania

— Ahmedabad, Gujarat

The apples reached today and they were in
perfect condition. Packaging was also very
neat. We already used a couple of them
in our fruit salad and the crunch was
amazing. Really enjoyed them. Please keep
another box booked for us!! I think these
apples are now going to become a regular part
of our daily menu.

Gauri Sachar

— Patiala, Punjab
★★★★★

Divya, my husband almost never eats apples with
the skin. The last time he did was when we
were posted in the Srinagar valley more
than 30 years ago. Since then he always
peels them before eating. But with these
apples he actually ate them with the skin,
which really says a lot about how much he
liked them and also the trust he has
in you. Truly wonderful apples. Thank
you for sending us this box, we thoroughly
enjoyed them.

Rohini Bhattacharya

— Gurgaon, Haryana
★★★★★

Thank you dear for the beautiful box of apples.
They were really delicious and came out
wonderfully in the pies I made!!!

Usha Parmar

— Noida, UP
★★★★★

Just tasted the apples you sent us they were
truly wonderful. Sending you lots of
love and blessings. They were so delicious
that the entire box finished in just a
few days at home. Now we are already
looking forward to next year’s harvest.

Anuradha Kher

— Indore, MP
★★★★★

It was completely a different experience to
anything that I have bought in the
market. The apples had an incredible natural
shine without any wax coating and tasted
incredibly sweet with a slight tang. The
delivery was also within the stipulated
time. Sir you have a lifelong customer in
me. Thank you so much!!

Prachi Guleria

— Udhampur, J&K
★★★★★

We had served your apples yesterday to
some guests who came at home, and they
instantly started asking where we got it
from. That in itself speaks about how
distinctly different they taste
from the supermarket ones. I cannot thank
you enough for these delicious snacks.
Eagerly looking forward to next year's bunch too 🙏🏻😄

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